Admiral Taverns

The course package includes: tuition, course work pack (tool kit), CD of useful templates,refreshments, lunch, examination and certificate, tutor support.

Cash Security, Stock Control and Fraud Awareness
Best practice
Catering
The type of catering that should be offered for a particular pub. Includes key factors such as costing and stock control
Customer Service
An interactive session which gets everyone talking- a fresh look
Employment Law
All the legislation you need to know – employing staff, contracts of employment and the transfer of rights
Finance & Business Planning
The basics of accounting in a simple and uncomplicated
way; the tools necessary to manage business finances and statutory responsibility including VAT and PAYE
Food Hygiene Legislation
The key legal requirements
Health & Safety
Health & Safety policies, accidents, chemicals and other hazardous substances, risk assessment and pub safety.
Marketing, Merchandising and Maximising
Machine Income
Builds on the work you may have begun by completing a business plan, including the key principles of internal merchandising and opportunities for maximising sales.
Recruitment, Training and Staff Management
Gives the tools required to ensure the right people are employed for your pub and provides an easy structure to follow when training new and existing staff.
Serving and Presentation of Drinks
Demonstrates best practice guidelines for serving key
products.
Other key areas of legislation
Various other legislative matters will be covered including weights and measures, consumer protection, gaming and DDA
Qualifications
On completing the course and a successful exam result, you
will be awarded the following nationally recognised
qualification: BIIAB Level 2 Introduction to Licensed Retail
Operations (ILRO)
If you already hold the BIIAB NCPLH, you will also be awarded a certificate for the BIIAB Level 2 National Certificate in Licensed Retailing (NCLR)

The BII is the only nationally recognised awarding body, unique to licensed retailing